Shop Policies

FLAT RATE Shipping Special is valid for US Only.

Shipping Details 
Our shipping department is closed on Holidays and can alter arrival times.  
Ground Shipping 
  • All orders ship priority and/or standard mail. For overnighting orders, please email 
Special Promotions & Offers 
  • FLAT RATE Shipping ONLY valid within the continental 48 U.S. States.
  • ONLY valid within select promotion dates and while supplies last.
International Shipping 
  • Yes, we do ship internationally. All standard rates apply. There is a certain flat rate for international orders (excluding Canada), Canada has a separate flat rate.
Turnaround Policy 
After an order is placed, please allow 2-3 business days for the product to process. USPS Standard shipping times apply. US shipping can take anywhere between 1-3 weeks. Canada 2-3 Weeks. International 2-5 weeks. Agella Beauty LLC does their best to ship your order and deliver it to you as quickly as possible. 
Tracking Your Order 
Orders will receive an automated email attached with tracking number. If you have trouble tracking your package please contact Agella Beauty.
Return Policy
At Agella Beauty, we are extremely proud of the quality in our products. If a product you have purchased through Agella is not to your satisfaction, we will make every effort to provide you with a replacement that exceeds your expectations. If you are having difficulties in ordering online or for any other inquiries please feel free to contact us.
Here at Agella Beauty, we will always strive to provide a service that keeps you coming back to visit with us. If you choose to purchase our skincare please be aware that we do not offer monetary refunds and/or returns. If you would like to sample our products, we recommend purchasing our mini sample kit!
Please remember THESE ARE ORGANIC & NATURAL PRODUCTS. Sometimes color, odor and texture can vary due to the organic nature of the ingredients. We recommend storing products in a climate controlled environment to extend shelf life and maintain the products natural state.
Shelf Life
Our products are handcrafted fresh and stabilized with safe preservatives. For peak freshness, use your product within 6 months.  Like food, our product may spoil and breakdown. 


Promotional / Discount Codes

Discount codes are not combinable. Discount codes are not valid on subscriptions/recurring purchase programs. Discount codes can expire at any time.

Disclaimer & Legal Notice 
The owners of this site, Agella Beauty LLC, will use reasonable efforts to include up-to-date and accurate information in this Internet site, but makes no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. The owners of this site shall not be liable for any damages or injury resulting from your access to, or inability to access, this Internet site, or from your reliance on any information provided at this Internet site. This Internet site may provide links or references to other sites but the owners of this site have no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content. Any links to other sites are provided as merely a convenience to the users of this Internet site. The trademarks, service marks, trade names, trade dress and products in this Internet site are protected in the United States and internationally. No use of any of these may be made without the prior, written authorization of the owners of this site, except to identify the products or services of the company. Any personally identifiable information in electronic communications to this Internet site is governed by this site's Privacy Policy. The owners of this site shall be free to use or copy all other information in any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purposes. Such purposes may include disclosure to third parties and/or developing, manufacturing and/or marketing goods or services. The sender of any communications to this Internet site or otherwise to the owners of this site shall be responsible for the content and information contained therein, including its truthfulness and accuracy. 
Privacy Statement 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

 - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

 - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

-Communicate with you;

-Screen our orders for potential risk or fraud; and

-When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:


Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:




Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

Agella Beauty LLC, 16769 Bernardo Center Drive, San Diego CA 92128 USA.

    For any corporate information on Agella Beauty filing, please visit

    Please review this page often as this policy could be subject to change. 
    We may collect the following information: 
    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 
    We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests. 
    Customer testimonials 
    If you submit any information to Agella Beauty, we take on the rights to that information. We are assigned the use if we may choose to publicly display/share your thoughts on our webpage. Personal information will be withheld, however your name, city and state will be visible upon the page. If you would like any information removed please do not hesitate to contact us and we would be happy to work with you. 
    Email Newsletters 
    Agella Beauty publishes an email newsletter promoting our products, giving health secrets, and beauty enhancement tips. Subscribing to the newsletter is free. You can join our newsletter by signing up on (“our site”). In the event you are receiving the newsletter and wish to cancel your subscription, please email us.
    The AdRoll website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.
    Then in the next section of the notice we link out to the industry opt-out sites described above.
    • That by visiting your site third parties (such as AdRoll) may place cookies on users’ browsers for targeted advertising purposes.
    • A description of the types of data (for example, IP addresses, cookie identifiers, website activity) that are collected for targeted advertising.
    • That this data may be used by third parties (such as AdRoll) to target advertising on other sites based on your users’ online activity.
    • Instructions on how users can opt out of receiving targeted advertising.  (for example, a link to the DAA opt-out site www.aboutads.infoor the NAI opt-out site at, or for those in Europe, the EDAA opt out site at
    Collecting Information From Minors 
    People under the age of 18 are allowed to browse our site, however, they are forbidden from making purchases or participating in any other service that involves the collection of personal information. This policy is designed to protect the privacy of children. We encourage parents to talk to their children about their use of the Internet and the information they disclose to Websites. If we become aware that you are under the age of 18 and have entered personal information, Agella Beauty will delete your information from our records. 
    Please note that product images are for representative purposes only and do not reflect actual size. 
    Links to other websites 
    Agella Beauty may link to another website, but it does not mean we have control or share responsibility for the content and security of that website. A link does not imply an endorsement of a website. We strive in provide accurate information and sharing the best care for your beauty. 
    If you have any questions regarding this Privacy Policy, please email us.
    The FDA has not evaluated the statements on this website. No claims are made as to any medicinal value of our products. The information presented here is for educational purposes of traditional uses and is not intended to diagnose, treat, cure or prevent any diseases. We use organic blends of oils, butters and waxes to our ingredients to offer healthy products. For any questions and ingredients information, please email us. 
    Thanks you for shopping with us! 
    Agella Beauty is a safe alternative for daily skin health. We use premium ingredients in our products.
    Paraben Free ● SLS Free ● Certified Cruelty Free

    Agella Beauty is a family owned and operated business and was inspired by the beautiful nature and simplicity of local farms in San Diego, California.

    Agella Beauty believes the benefits of using the purest ingredients possible that will help decrease the impact these chemicals have on our environment and will save your skin from harmful, unnecessary chemicals.

    Agella Beauty has a higher standard and a proud Certified member of The Leaping Bunny organization which gives our customers the best assurance that Agella Beauty has made a genuine commitment to help end animal testing.

    Our ingredients come from nature and we would never want to create a product that harms the source of its ingredients. Our products return to nature with zero negative environmental impact. Our products are also safe for your skin. Each product is formulated with specifically chosen botanicals to capture the active, skin-nourishing properties of plant. Our therapeutic essential oils and botanical essences, display nature’s subtle variations in color and scent. These botanical nutrients are blended with advanced formulation in their complex yet balanced form to work together and restore healthy skin.

    We hope you enjoy our skin care products and personalized natural spa gift set as much as we enjoy making them for you!
    Enjoy our newest personalized ornaments that are beautiful, unique and versatile gift ideas. It's a great add-on gift to customize or create your own luxury spa gift box for wellness, pampering, and relaxation.

    Take a moment and get rewarded for being awesome by simply signing up for Agella Beauty Rewards at!
    It just takes a second and you’ll instantly be on your way to savings, giveaways and exclusive new product announcements!

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